Last Updated: January 3, 2025
Welcome to Nextera Wellness website. By accessing or using our website (the "Site"), you agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms, please do not use our Site.
1. Acceptance of Terms By using our Site, you affirm that you are at least 18 years old or have the consent of a parent or guardian.
2. Products and PricingWe strive to provide accurate product descriptions and pricing information. However, we cannot guarantee that all information is error-free. We reserve the right to correct errors and change prices without prior notice.
3. Orders and Payments All orders are subject to acceptance. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in descriptions or prices, or suspected fraudulent activity. Payment is required at the time of purchase.
4. Shipping and DeliveryWe aim to process and ship orders promptly. Shipping times may vary based on your location and other factors. You will receive a confirmation email with tracking information once your order has shipped.
5. Return Policy Our return policy lasts 15 days from the date of receipt. If you are not satisfied with your purchase, please refer to our return link for instructions on how to initiate a return.
6. Intellectual PropertyAll content on the Site, including but not limited to text, graphics, logos, and images, is the property of Nextera Wellness and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our express written permission.
7. Limitation of LiabilityTo the fullest extent permitted by law, Nextera Wellness will not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or our products.
8. Governing Law These Terms and Conditions shall be governed by and construed in accordance with the laws of the Philippines. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in Philippines.
9. Changes to Terms We reserve the right to modify these Terms and Conditions at any time. Your continued use of the Site after any changes signifies your acceptance of the new terms.
10. Contact Us If you have any questions or comments about these Terms and Conditions or our products, please contact us at inquiries@nextera.com.ph. Your Terms and Conditions section is like a contract between you and your customers. You make information and services available to your customers, and your customers must follow your rules.
Last Updated: January 3, 2025
At Nextera Wellness online shop, customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we’re here to help.
1. Returns You have 30 days from the date of delivery to return an item. To be eligible for a return, your item must be:
· Unused and in the same condition that you received it
· In the original packaging
2. Non-Returnable Items Certain items are non-returnable, including:
· Gift cards
· Downloadable software
· Items on sale or clearance
3. Return Process To initiate a return, please follow these steps:
4. Refunds Once we receive your returned item, we will inspect it and notify you about the status of your refund. A refund will be processed, and a credit will automatically be applied to your credit card or original payment method within 7-10 business days.
5. Shipping Costs Shipping costs are non-refundable. If your return is due to an error on our part (e.g., incorrect or defective item), we will bear the shipping costs for the return.
6. Exchanges If you need to exchange an item for the same item, please contact us to discuss the exchange process.
7. Damaged or Defective Items If you receive a damaged or defective item, please contact us within 7 days of delivery. We will make arrangements for a replacement or full refund.
8. Contact Information For any questions or concerns regarding returns or refunds, please reach out to our customer service team at customer.service@nextera.com.ph
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